#General Settings, Branding & Exchange Rates

The Settings module allows company executives and administrators to customize company branding on printed tickets, configure booking reference prefixes, update daily currency exchange rates, and protect system security.

#1. Company Profile & Passenger Branding

The details entered here display directly on customer-facing documents, printed thermal receipts, and automated SMS messages:

#Updating Profile Details

1. In the left navigation, click Settings.
2. Under Company Profile:
   • Company Name: Official registered company name printed at the top of tickets.
   • Support Phone & Email: Customer care hotlines printed on passenger receipts for lost luggage or schedule inquiries.
   • Head Office Address: Physical headquarters address shown on invoices.
3. Upload Company Logo:
   • Upload a clean, high-contrast logo (PNG or SVG format).
   • This logo prints on A4 booking vouchers and renders in full color on customer mobile booking portals.
4. Click Save Settings.

#2. Booking Rules & Ticket ID Prefixes

Under Booking Settings, configure how reservations are created and numbered:

• Booking ID Prefix: Custom characters added to the start of new ticket numbers (e.g., EXP- produces references like EXP-10492). Updating the prefix applies only to future bookings. Past ticket numbers remain unchanged for audit integrity.
• Max Bookings Per Customer: Limits the number of active uncompleted bookings a single customer account can hold simultaneously, preventing automated scalping during holiday rush periods.
• Auto-Confirm Online Bookings: When enabled, customer bookings with successful online payments (such as Bakong KHQR) are confirmed immediately without waiting for manual counter review.

#3. Managing Currency Exchange Rates (USD & KHR)

Bus operations in Cambodia regularly handle both US Dollars ($) and Cambodian Riel (៛). To ensure ticket pricing and cash drawer accounting remain accurate:

1. Under Settings, click Exchange Rates.
2. Review Current Rates:
   • View the active exchange rate (e.g., 1 USD = 4,100 KHR).
3. Update Exchange Rate:
   • Click Add Rate or Update Rate.
   • Enter the new rate and select the effective date.
   • Click Save.
4. Counter Impact:
   • When a ticket seller rings up an $8.00 ticket, the counter screen instantly shows the KHR equivalent (32,800 ៛).
   • If a passenger hands the clerk 40,000 ៛, the system calculates exact change in either currency.

#4. Security Timeouts & Maintenance Mode

Under Security & Maintenance:

• Session Timeout: Set the number of inactive minutes (e.g., 30 minutes) before unattended terminals automatically sign out, protecting ticket counters during shift breaks.
• Max Login Attempts: Specify how many failed password attempts (e.g., 5 attempts) lock an account to protect against brute-force attacks.
• Maintenance Mode:
  • Used during major timetable overhauls or station system upgrades.
  • Toggling Maintenance Mode ON pauses public customer booking portals and displays a friendly notice.
  • Counter staff can still issue emergency walk-in tickets from station terminals while maintenance mode is active.

#5. Developer & Partner API Keys (Warning for Staff)

Under Settings > API Integrations:

This section generates secure access credentials for external Online Travel Agencies (OTAs), hotel reservation systems, and mobile apps.